User-based pricing
Get the data you need without worrying about exceeding survey limits with pricing based on the number of account admins and users.
Unlimited surveys
Create surveys as-needed to get actionable insights into your customer satisfaction, product feedback, employee engagement, and more.
Unlimited responses
Collect as many responses as you need to get the data you’re looking for.
Unlimited reporting
Report on any of the data you collect with unlimited custom reports, then export the data in any format you need: PDF, XLS, CSV, SPSS, XML, send to FTP, or email a link.
Advanced logic
Ensure an optimal survey experience with logic features that let you customize each user’s path based on their responses.
Conditional email notifications
Get the right information to the right people with email notifications based on criteria you choose.
Multiple distribution options
Distribute surveys via email, online portal, mobile app, or third-party webpage.
Custom survey design
Design your surveys to look exactly the way you want with custom branding, user-defined themes, question formatting, and more.
Multilingual surveys
Set supported languages and allow users to experience Key Survey in their preferred languages from login to submission.
In app, live reporting
Export data after forms are submitted as a PDF, XLS, CSV, SPSS, or XML file, or view reports live from right within the application. Switch between individual responses or summarized reports, apply filters and formulas, and share a link with your colleagues.
Mobile/offline app
Fill out surveys and view past responses even without an internet connection on a mobile app built to work both online and off.
Online/offline user portal
Set up individual password-protected portal accounts, then distribute surveys to the appropriate users in real-time.
Custom dashboards
Track trends and analyze survey results on an interactive Business Intelligence dashboard customized to your business goals.
Dedicated success manager
Get the most value out of your investment in Key Survey with help from a dedicated member of our customer success team.
24/5 Technical support
Get the help you need when you need it by calling or emailing Key Survey’s in-house technical support team. With their extensive knowledge of the platform, your questions will be answered same-day or sooner.
24/5 Live chat
Prefer live chat to a phone call? Chat online with a member of our highly rated technical support team any day of the work week.
With the help of the Key Survey team every step of the way, we created a survey that just launched for 5000 of our member agencies.
Thank you for all of your undivided attention and help. It has been a pleasure working with everyone on your staff.
Dana Kunzelman
VACATION.COM, AN AMADEUS COMPANY